In order to help you as quickly as possible, please provide us with as much information as possible.
Here is some information we may need.
- How can GlobalDots Support reproduce the problem?
- When did the problem first occur?
- Have there been any changes in the configuration?
- Can you tell us the IP from which the error was observed?
- Is the problem limited to one country or does it occur worldwide?
We recommend that you open the ticket via the web form (here), where you can also indicate the severity of your problem.
Open ticket by E-Mail:
- You can always send an email to firstname.lastname@example.org
Please do not forget to give us as much information as possible about the problem
Open ticket by Webinterface (Recommended):
- visit the page: https://support.globaldots.com
- press on the top link: Submit a request
- fill in the form and submit
Open ticket by Phone
- United States: +1 888 487 3760
- United Kingdom: + 44 800 088 5238
- Germany: +49 800 723 8491
- Israel: +972 (1) 800-20-25-25
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